ssb77 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how ssb77 ("ssb77," "we," "us," "our") collects, processes, stores, and protects the personal information of users ("you," "Player") who access or use the ssb77 platform at ssb77.app, including all associated games, betting markets, and support services (collectively, the "Platform").

1.2 ssb77 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is intended to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission ("NPC").

1.3 By registering an account or using any part of the ssb77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

1.4 This Policy should be read together with the ssb77 Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

2. Personal Data We Collect

2.1 ssb77 collects the following categories of personal data:

2.1.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (to verify the 21+ age requirement);
• Philippine mobile number and email address;
• Residential address in the Philippines;
• Government-issued identification document number (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID).

2.1.2 Financial Data

• GCash or PayMaya mobile wallet number;
• BPI, BDO, or Metrobank account details used for deposits or withdrawals;
• Transaction history, deposit amounts, withdrawal requests, and account balances.

2.1.3 Technical & Usage Data

• IP address, device type, operating system, and browser type;
• Login timestamps, session duration, and pages visited;
• Game history, betting activity, and wagering patterns;
• Geolocation data (country/region level) to verify eligibility.

2.1.4 Communications Data

• Records of live chat, email, and support ticket interactions with the ssb77 team;
• Feedback, complaints, and survey responses submitted through the Platform.

3. How We Collect Your Data

3.1 Directly from you — when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact support, or participate in a promotion.

3.2 Automatically — through cookies, web beacons, and similar tracking technologies when you access the Platform. See Section 8 (Cookies & Tracking) for details.

3.3 From third parties — from identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

4.1 ssb77 processes your personal data for the following purposes and on the following legal bases:

• Account registration and management — to create and maintain your ssb77 account, verify your identity, and enforce the 21+ age requirement (legal basis: contract performance and legal obligation);
• Payment processing — to process deposits, withdrawals, and refunds in Philippine Peso via your chosen payment method (legal basis: contract performance);
• Regulatory compliance — to comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160, and NPC data privacy requirements (legal basis: legal obligation);
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, account abuse, and unauthorized access (legal basis: legitimate interest);
• Customer support — to respond to your inquiries, resolve disputes, and improve the quality of our support services (legal basis: contract performance and legitimate interest);
• Platform improvement — to analyze usage patterns, conduct A/B testing, and improve the ssb77 user experience (legal basis: legitimate interest);
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law (legal basis: consent or legitimate interest).

4.2 ssb77 will not process your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent.

5. Data Sharing & Disclosure

5.1 ssb77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, BPI, BDO, and Metrobank, to facilitate deposits and withdrawals;
• Identity verification providers — third-party KYC service providers used to verify your identity and age;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies, where required by law or court order;
• Technology service providers — cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements;
• Game content providers — licensed game studios whose titles are available on the ssb77 Platform, to the extent necessary to deliver game services and resolve disputes.

5.3 All third-party service providers engaged by ssb77 are contractually required to process personal data only for the specified purpose, maintain appropriate security measures, and comply with applicable Philippine data privacy laws.

6. Data Retention

6.1 ssb77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

6.2 Financial transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, in compliance with AML regulations under Republic Act No. 9160.

6.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines.

7. Data Security

7.1 ssb77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the ssb77 Platform;
• AES-256 encryption for sensitive data stored at rest;
• Multi-factor authentication options for account access;
• Regular penetration testing and vulnerability assessments;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.

7.2 In the event of a personal data breach that is likely to result in harm to affected individuals, ssb77 will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03.

8. Cookies & Tracking Technologies

8.1 ssb77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and deliver relevant content. The following categories of cookies are used:

• Strictly necessary cookies — required for the Platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies — remember your language preferences, game settings, and login state to improve your experience.
• Analytics cookies — collect anonymized data about how players use the Platform to help us improve performance and content.

8.2 You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

9. Your Data Privacy Rights

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ssb77:

• Right to be informed — to know what personal data ssb77 collects and how it is processed;
• Right of access — to request a copy of the personal data ssb77 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations;
• Right to object — to object to the processing of your personal data for direct marketing purposes;
• Right to data portability — to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

9.2 To exercise any of the above rights, please contact the ssb77 Data Privacy Officer via the contact details in Section 13. We will respond to verified requests within fifteen (15) business days.

10. Minors

10.1 The ssb77 Platform is strictly for persons aged 21 years and above. ssb77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

10.2 If you believe that a minor has registered an account on ssb77, please contact our support team immediately so that we can investigate and take appropriate action.

11. International Data Transfers

11.1 ssb77 primarily processes personal data within the Philippines. Where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), ssb77 ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that meet the standards required by the NPC.

11.2 ssb77 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.

12. Changes to This Privacy Policy

12.1 ssb77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.

12.2 Material changes to this Policy will be communicated to registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

13. Contact Our Data Privacy Officer

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the ssb77 Data Privacy Officer:

13.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.